Return and Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase. Please review our return policy below.

Return Window

You may request a return within 30 days from the date your order was placed.

Return Eligibility

To be eligible for a return:

• The order must have been placed directly through our website
• The product must be unused and unopened
• The protective seal / safety seal must remain intact
• The product must be returned in its original condition

If the protective seal has been opened or removed, the product cannot be returned for safety and hygiene reasons.

Return Process

To request a return, please contact our support team before sending any items back. Unauthorized returns may not be accepted.

info@kukaflex.com

Once your return is approved, you will receive instructions on how to return the product.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be issued to the original payment method used for the purchase.

Shipping costs are non-refundable.